About Us / FAQs

Meet the owner and founder of Taffycat's Boutique!

"When you support a small business, you are supporting a dream!" 💗 

Hi! My name is Tiffany, and I am the founder of Taffycat's Boutique.

Taffycat's is an online women's clothing boutique based out of Garner, North Carolina. We provide timeless styles for the woman who wants to look classic and fashionable. She loves vibrant colors, bold statement pieces, and eclectic designs. She Stands Out From The Crowd!  Now serving sizes Small to 3XL & featured Self Care Goodies. 

I value my customers and want to hear from you! Please feel free to contact us at hello@taffycats.com or visit the Contact Us page.

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1.  Do you ship internationally?

We ship to the US and Canada. 

2.  Do you have a physical storefront?

Currently, we solely operate online. 

3.  Can I cancel or make changes to my order? 

If you need to cancel or make changes to an existing order, please contact us immediately through the Contact Us page.  However, your order cannot be changed or cancelled if the order has already been processed or shipped. 

4.  Do you accept returns? How do I start a return or exchange?

Yes. Our goal is to provide high quality fashions & an enjoyable shopping experience.  If you are unsatisfied with your purchase, please contact the store within 30 days of delivery before returning the item. Leave a message through the Contact Us page or at sales@taffycats.com.  Click here to review our return policy.

5.  How long will it take to receive my order?

Order processing can take 1 to 2 business days. Shipping can take 5 to 8 business days, if not less. Shipping and delivery updates will be sent directly to your email provided at checkout.  Enter your mobile number at checkout to also receive text updates about your order.  The Shop App is available for download to track your package. 

6.  Do you have an affiliate program and can anyone join?

Yes! We are always looking to get the word out about Taffycat's. You can join our affiliate program and earn a commission when your referrals make a Taffycat's purchase. Check out our Affiliate Page to learn more. You must have an active website, Instagram, or Facebook account to be eligible for the program.  Affiliate commissions are paid through PayPal, or you can choose to be paid with Taffycat's store credits. 

 **We also have a Refer Your Friends and Family link through our Loyalty Rewards program.  Join the Rewards program to get a referral link and earn Taffycat's store credits.  Your friend/family will receive a discount and Thank You gift!  Check out our Loyalty Rewards page to learn more, and subscribe to our newsletter.  There are drawings for free gifts every month.